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Shipping & Returns

Shipping

DOMESTIC:

$7.95 standard shipping to Australia & New Zealand.
Free shipping Australia wide for orders over $150.

Estimated delivery time is 3-5 business days.


INTERNATIONAL:

$18.95 for all international addresses outside of Australia and New Zealand.

Estimated international delivery time is up to 14 business days.

 

Return or Exchange Requirements

SUMMA Swimwear wants you to be completely satisfied with your purchase. If your purchase doesn’t fit, is faulty or you simply change your mind, we’d be happy to exchange or refund your purchase within 30 days of receipt, should it meet the below requirements:

 

  • -   Swimsuit is in its original condition, unworn and unwashed. Please make sure that swimsuit is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
  • -   All tags, labels and hygienic protector still intact.
  • -   Original receipt of purchase provided.
  • -   Returns Form enclosed in your original package completed and returned with the product.

     

    Postage of Exchange or Refund

    Shipping costs incurred on an exchange or refund order is at the customers’ expense unless the item is deemed faulty by a SUMMA Swimwear representative.

    SUMMA Swimwear does not accept responsibility of customer sent return or exchange packages; so it is advised that when shipping returns or exchanges that meet the above required criteria, customers should select a service that provides tracking.

     

    Delivery Address

    Please direct all return or exchange packages to:

    SUMMA Swimwear

    PO Box 789

    RANDWICK NSW 2031

     

    Refund Payments

    Refunds will be processed in the same method as the original payment within 5 business days of SUMMA Swimwear receiving the return parcel. Notification will be sent to your nominated email address at the time of this transaction.

     

    Exchanges or Replacements

    Exchanges and/or replacements that meet the required criteria for another size colour or item, subject to product availability will be processed within 5 business days of receipt and notification of this transaction will be provided to your nominated email address.

    Should the item requested for exchange be different value as that of the product being returned, one of two scenarios will occur:

      1.   A variance where payment is owed to the customer will be refunded as per the original order payment method.

        2.   A variance where payment is owed to SUMMA Swimwear, a Customer Service Representative will contact the customer prior to processing and dispatch to take additional payment. Primary contact will be made via telephone. If unanswered a voicemail will be left and an email sent to the nominated email address.

          Should the item requested for exchange be the same value as that of the product being returned, no additional payment will be required and the exchange item will be dispatched free of charge.